Return and Refund Policy for  The  eBook and Video Guide

*Last Updated: November 1, 2023*

We at HealthyRo are committed to providing our customers with high-quality eBook and video guide products that meet their needs. We understand that there may be circumstances in which you may need to return or seek a refund for your purchase. To ensure a smooth and fair experience for our customers, we have established the following 60-day return and refund policy for our eBook and video guide products.

**Returns**

If you are not completely satisfied with your eBook or video guide purchase, you may request a return within 60 days of the date of purchase. To be eligible for a return, the following conditions must be met:

1. The request for a return must be made within 60 days from the date of purchase.
2. The eBook and video guide must not have been downloaded, accessed, or used.
3. The eBook and video guide must be in their original, unopened, and undamaged condition.

To initiate a return, please follow these steps:

1. Send an email to support@healthyro.com with the subject line “Return Request” and include your order number, purchase date, and the reason for the return.
2. Our customer support team will review your request and provide you with further instructions on returning the product.

Once your return request is approved and the product is received and verified, you will be eligible for a full refund of the purchase price, minus any applicable transaction fees.

**Refunds**

Refunds for eBook and video guide purchases will be processed within 10 business days of receiving the returned product and verifying its condition. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your financial institution to process the refund.

**Exceptions**

Please note that the following situations are exempt from our 60-day return and refund policy:

1. Products that have been downloaded, accessed, or used.
2. Products that are damaged or not in their original condition.
3. Requests for returns made after the 60-day period

**Contact Us**

If you have any questions or concerns about our Return and Refund Policy or need assistance with your return request, please contact our customer support team at support@healthyro.com

We strive to provide excellent customer service and ensure your satisfaction with our eBook and video guide products. We appreciate your business and thank you for choosing HealthyRo

Please note that we reserve the right to make changes to this return and refund policy. Any changes will be communicated on our website and will become effective upon their posting.